Mandarina Colombo hasn't joined VolyTravel yet, so it can't take online bookings here. Contact them directly to book. Details are based on public business information and may change.
433 A2, Colombo 00300, Sri Lanka, Colombo, Colombo
Get directions in Google MapsKeep exploring
4.0
25 reviews
Excellent. They first put us in a room face the Galle road (noisy, make sure they give you a room in the back), but moved us the following day. Staff is very accommodating and helpful and polite. Nice pool, gym is ok - all you need.
The service was good, and the staff were professional and helpful. The food was also enjoyable and met my expectations. However, considering this is a hotel in a country that attracts so many tourists, I feel the overall atmosphere could be more aesthetically appealing. Compared to other hotels, the entertainment options felt quite limited, and the overall experience was a bit boring. The dining area and the bedroom both had a somewhat monotonous feel, which reduced my overall satisfaction. While the service itself was satisfactory, I believe enhancing the ambiance, décor, and entertainment would create a much more memorable guest experience.
Regarding the High Tea Buffet attendance, our booking was made for 14 adults and one 4-year-old child. Although the child was counted as an adult for the booking, the child was unable to attend the event. Despite this, we were charged Rs. 3,500 for the absent child. We understand the policy stated in your confirmation message and respect your terms and conditions. However, we would like to express our disappointment regarding this charge. We have hosted functions at many hotels before, and this is the first time we have encountered a policy of charging for a guest who did not attend. While we appreciate that every hotel has its own policies, we were hoping there could have been some flexibility, especially considering that it involved only one guest—and that guest was a 4-year-old child who did not attend. We kindly request that you reconsider this charge as a gesture of goodwill. We enjoyed the event and appreciated your hospitality, and we hope you will take our feedback into consideration. We look forward to your favorable response.
Mandarina you stole my heart 🥰 Next time we come back, we will book with you again. We booked for 2 adults and 1 child and we were surprised there was a separate partition for our daughter with her own desk and tv! She was so delighted! The room was clean and very spacious. The breakfast was great - a live station for omelette and hoppers was available. The fruits consisting of guava and papaya were so refreshing. It’s located right across Mandarino Mall where we had a lovely afternoon tea overlooking the Indian Ocean. The golden sunset was beautiful. We wanted to book again during our stay back in Colombo but unfortunately it was fully booked.
Had a lovely high tea experience at Mandarina Colombo. The high tea platter was absolutely delicious and definitely worth the money. We enjoyed every single item on the platter and everything was fresh and flavorful. The elegant lobby, beautiful pool area and stunning views made the experience even more enjoyable. The ambiance was relaxing and perfect for a leisurely afternoon. Highly recommended for anyone looking for a great high tea experience in Colombo. Looking forward to visiting again!
I am back in Sri Lanka after nine years. It is the same vibrant city but busier. I chose Mandarina because most of the places I wanted to go, like Lanka Hospital, Petta Market, etc., are close by the hotel. I am glad that I chose this hotel for my five-day stay. The check-in was smooth without any hassle. I didn't expect the room to be so spacious. It's such a spacious room and very ideal for two people to stay. Though the toilet is a bit small, it is well-maintained. Cleanliness wise, no issues. The room is very clean, especially the toilet. During the turndown service, it is meticulously cleaned every time. I did room service a couple of times, and the service is good. The staff are very welcoming here. Always greet whenever you meet them. The morning breakfast is very good with so many options and a wonderful view. I would suggest coming to breakfast at the earliest because it will get very busy really quickly. If you're coming for a short stay, I would highly recommend this hotel. I will definitely stay here again if I return to Colombo.
The Mandarina rates itself as a 5 Star hotel. It is difficult to see how it justifies this rating. My room was windowless. The restaurant is old and frankly smells, I didn't eat there. The pool area is uninviting. The staff think themselves superior. There are better 3 Star hotels in Colombo than the "5 Star" Mandarina.
I had a wonderful stay at this hotel. The breakfast buffet was absolutely beautiful with a great variety and fresh options. The hotel was exceptionally clean, which made the stay even more comfortable. The customer service was excellent—staff were friendly, helpful, and always welcoming. I would definitely stay here again and highly recommend it.
Went to a dinner buffet with my family. The spread was not very big, but almost all the dish was so delicious. It was Indian themed, so not a lot of western items were there. But it had an authentic taste, and we had a good time
My recent stay at Hotel Mandarina Colombo was disappointing. From the moment we arrived, there was no assistance with luggage, and no valet parking service available. For a hotel that presents itself as a higher-standard property, I expected a better arrival experience. The biggest issue occurred during check-out. My car had been parked in a position that made it extremely difficult to exit. While trying to maneuver out, there was a very minor contact with another vehicle. The vehicle belonged to a person named Maduranga, who was known to me as the hotel’s IT Manager. However, he claimed to be an outsider and immediately demanded LKR 10,000 for the minor incident. What was even more disappointing was his attitude and manner of speaking. He repeatedly addressed me as “Machan,” which I found highly unprofessional. I was a paying guest of the hotel and expected to be treated with respect and courtesy. The entire situation felt poorly handled, and I was left with the impression that someone was trying to take advantage of a minor accident. A hotel of this category should maintain higher service standards and ensure that staff conduct themselves professionally. Guests’ vehicles should also not be placed in situations where such incidents can easily occur. Unfortunately, because of this experience, I will not be staying at Hotel Mandarina Colombo again.
